Clear the fraud queue. Keep humans accountable.
Velli runs fraud case operations from alert triage to a SAR-ready file, while every material action stays assigned to a person an examiner can name.
One live queue. One control owner. No autonomous final decision.
Control state
Human review required
What to expect
Production discipline from day one.
Paid baseline
Thirty days to establish the operating truth before deployment.
Named ownership
Every material action routes to an accountable human.
Examiner-ready evidence
Field lineage, action limits, and decisions stay traceable.
Measured outcomes
Performance is reported in queue economics and risk outcomes.
The Velli control plane
Four lanes. One governed case record.
Instead of adding another copilot to an analyst desktop, Velli redesigns the serial case process around shared evidence, bounded agents, and explicit human control.
01 / Data + agents
Parallel work, grounded in the bank’s own evidence.
Velli pulls alerts, customer history, device signals, and prior cases into one traceable record. Agents prepare triage, case build, and outreach simultaneously—then surface judgment calls to the analyst.
Bound every action.
A reusable role library defines action limits, exception rules, and review points. Material actions never lose their human owner.
Make ROI board-ready.
Compare baseline and production performance across cost per case, cycle time, false positives, and loss rate.
8–12 weeks
Target implementation window
90 days
Baseline before outcome fees
< 2 quarters
Target client payback
Commercial model
Priced against the operation, not the seat count.
Every engagement combines integration, governed runtime, and a capped outcome component tied to documented savings.
Implementation
$75–150k
Fixed fee · 8–12 weeks
Connect and govern the first queue
- Core, case-system, and data connections
- Current-process and exception-rule mapping
- One production queue with a named control owner
Platform
$8–20k / month
Annual subscription for governed agent runtime, model routing, controls, and audit history. Sized by institution assets or claim volume.
Outcome
10–20%
A capped share of documented labor-plus-loss savings above the agreed 90-day baseline, or a per-case fee for cases resolved inside SLA.
Operating questions
Built for the risk committee conversation.
Start with the operating truth
Measure one queue. Then make it production.
Establish a paid baseline, define human controls, and decide whether Velli can materially reduce cost per case—before adding another tool to the stack.